A few things you might be wondering.
Clear answers for buyers evaluating custom software, practical AI, modernization, integrations, hosting, or operating risk.
FAQ
Frequently asked questions
Start with the risk closest to your project.
Start and build
Can Hatchery help if I only have an idea?
Yes. Hatchery can move from concept to scope, UX, data, backend, interface, integrations, and first release.
How does UX fit into the build?
UX starts early: workflow, language, validation, implementation detail, and adoption.
Can Hatchery turn an early concept into a real application?
Yes. A concept becomes real when workflows, screens, data, roles, reporting, integrations, and code come together.
Can Hatchery handle math-heavy applications?
Yes. Hatchery can model calculations, scoring, forecasting, rules, reporting, graph-style data, and validation paths.
Services and delivery
What services does Hatchery provide?
Hatchery helps with strategy, UX, architecture, Java services, frontends, databases, AI/RAG, integrations, AWS, security, CI/CD, monitoring, and support.
Can Hatchery stay involved after launch?
Yes. Many products need release planning, security updates, infrastructure care, integrations, and operational review after launch.
Can Hatchery work with an existing codebase?
Yes. Modernization starts with assessment, stabilization, risk reduction, and a practical release roadmap.
AI, RAG, and agents
Can Hatchery build RAG into a product?
Yes. Useful RAG needs trusted sources, ingestion, retrieval, permissions, citations, refresh logic, evaluation, and a clear workflow.
How should AI be added to a product?
Start with a measurable workflow, ground it in trusted data and business logic, then add review, logging, evaluation, scoped tools, and clear boundaries.
Can Hatchery build AI agents?
Yes, when the agent has a clear job, approved tools, limited permissions, protected secrets, review paths, rollback, logging, and measurable outcomes.
Can we keep company data out of public AI tools?
Yes. Hatchery can route AI access through identity, policy, logging, approved tools, and operating controls.
Why not let everyone use public AI tools directly?
Direct public AI use can move company data through personal accounts. Aegis gives the company organizational identity, approved OpenAI and Anthropic model paths through AWS, policy, revocation, token and spend visibility, and no prompt, response, or tool-output logging.
Can Aegis help when an AI model provider has problems?
Yes. Aegis cannot make outside models infallible, but it can reduce impact through monitored access, approved routing, retry/fallback policy, multi-AZ design, and Bedrock inference-profile support where available.
Hatchery products
What does RedRover cost?
$100 USD per company per month, or $1,200 per year. Unlimited users, every feature, standard onboarding and support. The paid company plan includes 1,000 AI credits, 500 US SMS segments and 10,000 email recipient sends per month, shared across your company. Included allowances reset on the first day of each month at 00:00 UTC, without rollover. Additional capacity requires an explicit purchase. No automatic overage charges. Beta access remains free. Hatchery customers keep their no-cost RedRover subscription with the same standard company allowances. Additional consumption is purchased separately.
What is included with RedRover?
$100 per company per month. Unlimited users, every feature, standard onboarding and support. The paid company plan includes 1,000 AI credits, 500 US SMS segments and 10,000 email recipient sends per month, shared across your company. Included allowances reset on the first day of each month at 00:00 UTC, without rollover. Additional capacity requires an explicit purchase. No automatic overage charges.
Does adding people increase the RedRover price?
No. Adding people or enabling RedRover features never changes the $100 monthly company subscription. There are no seat bands or headcount-triggered enterprise upgrades. Optional additional capacity and custom services are purchased separately only with your agreement.
How do RedRover storage and built-in AI allowances work?
The paid company plan includes 1,000 AI credits, 500 US SMS segments and 10,000 email recipient sends per month, shared across your company. Included allowances reset on the first day of each month at 00:00 UTC, without rollover. Additional capacity requires an explicit purchase. No automatic overage charges. 1,000 AI credits per company per month. One credit represents $0.01 of AI processing at the published rate schedule. Credits cover built-in assistance, meeting transcription and analysis, and knowledge indexing. A short rewrite and a long meeting analysis can use different amounts; usage is cost-weighted. Separately paid external AI assistants keep their own charges. Connecting through MCP does not itself consume RedRover AI credits; RedRover-hosted AI processing does.
How does RedRover support exceptionally large deployments?
We will work with you on a capacity pilot and rollout plan for exceptionally large or intensive deployments. If your operation needs additional capacity, dedicated infrastructure or special service commitments, we will provide a clear, fixed-price proposal before provisioning them. Additional charges cover only the resources and services you explicitly agree to purchase. There are no per-user fees or automatic overage charges. Headcount alone never changes the $100 standard company subscription.
What RedRover services are priced separately?
Standard onboarding and support are included. Bespoke migrations, custom integrations, dedicated infrastructure and special support commitments are optional, separately scoped and priced by agreement.
What happens if our workload needs more capacity?
We agree the expected activity, data volume, integrations and service requirements before a broad rollout. If the requested workload needs more capacity than the standard allowances, we provide a fixed-price proposal before provisioning it. You can approve that proposal, reduce the requested workload or stay within the standard allowances. The $100 company subscription and any agreed capacity or service charges are separate items. There are no per-user fees or automatic overage charges.
What happens when RedRover reaches an allowance?
Company usage will show consumption, pending reservations, remaining capacity and the reset date, with warnings at 75% and 90%. Only the affected metered activity pauses when its available capacity is used. One-time capacity packs: 1,000 AI credits for $20, 500 US SMS segments for $15, or 10,000 email recipient sends for $10. Purchased units do not expire and are used after the included allowance. No automatic replenishment or overage charges. Free during beta. The paid plan and capacity packs are planned for February 1, 2027. Billing and capacity purchases are not active. Additional storage, custom integrations and special service commitments are scoped and agreed separately.
Integrations and payments
What kinds of systems can Hatchery integrate?
Hatchery can connect CRMs, payments, AWS, SMS, email, identity, documents, marketplaces, analytics, internal APIs, and older systems.
Can payments be built into the product?
Yes. Hatchery primarily supports Stripe and RanchPayments, and is a RanchPayments technical partner. Payment work can include ACH, subscriptions, billing, virtual terminal flows, reporting, and reconciliation.
Can Hatchery connect older or complicated systems?
Yes. The first step is understanding data, ownership, API limits, authentication, failure modes, and the business process.
Security and compliance
Help. I built an AI-generated prototype, but I do not know if it is safe.
Hatchery can review the code, security posture, data handling, architecture, and general approach, then give you a practical path toward safer, maintainable software.
How does Hatchery approach application security?
Security work can include access control, authentication, secrets, data protection, audit trails, dependencies, environment separation, monitoring, and threat review.
Do you support regulated environments?
Hatchery can support products around SOC 2, HIPAA, ISO 27001, ISO 27701, and 21 CFR Part 11 expectations where applicable.
CI/CD and operations
Can Hatchery build CI/CD pipelines?
Yes. CI/CD should connect source control, reviews, tests, builds, config, migrations, secrets, approvals, rollback, and deployment visibility.
Can Hatchery host and protect live systems?
Yes. Hatchery can provide environments, monitoring, access controls, audit trails, agent limits, backups, recovery planning, and operational support.
What AWS support matters for serious applications?
Monitoring, security, access control, backups, recovery planning, release process, environment separation, cost visibility, and incident response.
What does long-term support include?
Support can include product evolution, monitoring review, fixes, integrations, security improvements, infrastructure care, and release planning.
Your next project
What do you
want to build?
Tell us what you’re working on.
We’ll help you figure out the next step.