Pointr provides pet records - detailed, up-to-date information on each pet - including medical records, liability waivers, behavior and nutrition notes, and more.
Hatchery was approached by Josh Allen to develop a new SaaS software to manage pet records, family profiles, grooming and daycare schedules, appointments, and mobile routes — all in one place. As of Q1 2024, Pointr had over 80 accounts, 80k pets, 70k family members and has sent over 270,000 SMS messages.
In 2024, Josh solid Pointr to Earthwise Pet.
The Solution
Pointr
Hatchery set out to build a scalable and flexible platform to support in-store groomers and mobile (van) grooming businesses.
- A SaaS solution leveraging Hatchery's Rova platform.
- AWS backbone including Pinpoint for 2-way SMS.
- AWS Comprehend for Natural Language Processing
- AWS Monitoring
- Google Maps for organizing mobile routes.
- Highly sophisticated proprietary CRM to support families and pets.
- Drag and drop calendar scheduling.
- Integration with various 3rd party services vis REST services.
- Proprietary membership program.
- Proprietary Point of Sale (POS) system supporting vendors, products and integrated payments.
- Integrated payments with RanchPayments. This includes saving card on file and ability to with Ingenico Lane card reader.
- Subscription system including many plans.
- Real time intelligent data reporting and analysis.
- SaaS management system giving Pointr control over a complex multi-tenant system.
