ScienceMedia needed durable SaaS platforms for specialized clinical learning, search, reporting, regulated operating expectations, and continued product development. Hatchery has supported SMi Source since 2010 and SMi Trial since 2018.
ScienceMedia serves organizations that depend on specialized content, controlled access, reporting, and reliable delivery. The products could not be treated as one-time builds or simple marketing websites.
A large clinical learning library loses value if users cannot find the right topic, administrators cannot manage roles, or product data cannot support customer and compliance needs.
Hatchery continues to support the platforms while adding new capabilities, modernizing interfaces, maintaining infrastructure, and preserving the workflows active users depend on.
| Need | Short-term build | With Hatchery |
|---|---|---|
| SaaS foundation | Architecture can harden around the first version. | Multi-tenant structures, roles, permissions, and product paths continue to evolve. |
| Clinical content discovery | Large libraries become difficult to navigate. | Apache Solr search helps users find specialized topics across a deep learning library. |
| Reporting and data | Reporting is often added after the product logic is already fixed. | Reporting, analysis, data management, and backup stay part of the platform foundation. |
| Regulated expectations | Security and operating needs are handled late. | Access controls, infrastructure, release support, and oversight are treated as operating requirements. |
| Modernization | Rebuilds create disruption and unnecessary risk. | Interfaces, reporting, infrastructure, and AI can be introduced within the existing product context. |
Strategy, design, code, integrations, infrastructure, and operations move together so the product can launch and keep serving customers.
Product foundations for multiple organizations, administrators, learners, roles, and platform-specific workflows.
Apache Solr discovery, reporting, analysis, data management, backup, and administrative tools for specialized clinical content.
AWS infrastructure, React interfaces, maintenance, monitoring, release support, DevSecOps, UI/UX improvements, and AI development.
Long-running SaaS platforms hold customer workflows and product knowledge. Modernization has to protect the dependable parts while improving the pieces that need to move.
SMi Source has hundreds of hours of clinical content and thousands of topics. Discovery is not a feature decoration; it is a core product path.
AI work belongs inside known workflows, data boundaries, user roles, and operational requirements instead of being bolted on as a disconnected experiment.
ScienceMedia continues to operate SMi Source and SMi Trial with Hatchery involved across software development, infrastructure, maintenance, product support, and new capability work.
The relationship has continued through two major product lines, changing technology, new customer requirements, and more than 15 years of active software development.
The professionals on Hatchery's team are exceptional. Very responsive and great people to work with.
ScienceMedia operates specialized clinical learning products for life sciences organizations. Hatchery supports the software foundation, infrastructure, data, search, reporting, and ongoing product work behind those platforms.
These product views show the two sides of the ScienceMedia work: SMi Source for clinical learning discovery and SMi Trial for study training, assignments, completion, and reporting.
Hatchery began working with ScienceMedia in 2010 and has supported the company for more than 15 years.
Hatchery supports SMi Source and SMi Trial. SMi Source came first, and Hatchery began developing SMi Trial in 2018.
SMi Source is a cloud-based therapeutic-area and clinical-science learning platform with more than 360 hours of content, more than 400 courses, and more than 16,000 searchable topics.
SMi Trial is a customizable cloud and mobile platform for protocol-compliance and risk-based clinical study training.
Yes. Hatchery supports software used in environments shaped by requirements associated with HIPAA, ISO 27001, and 21 CFR Part 11. This does not state that Hatchery or the individual products hold formal certifications.
Clarify what to build, what to simplify, what to protect, and what must work first.
